Catherine Ellis Ltd is committed to ensuring that your privacy is protected. This privacy policy explains how we process customer information and the procedures that we have in place to safeguard your privacy.
The Data Protection Act 1998 gives all individuals the right to access personal information that is held about them. You can request a copy of any information that we hold about you. Please note that any request for this information may be subject to payment of £10 which covers our administrative costs. Please contact us if you wish to make such a request.
When you register to use our website we need to know your name, postal address and email address. To process an order we also need your credit card number and expiry date plus any security details that the credit card processor may require. This information takes place in a secure environment where your details cannot be accessed by anyone except for customer services at Catherine Ellis Ltd. We use PayPal and Streamline. We gather this information to allow us to process your registration, process any orders you may make and to contact you with information regarding your order. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.
We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics do not include information that can be used to identify any individual.
If you opt in to receive further information then we may also provide you with information about special features on our website or any other services or products we think may be of interest to you. If you would rather not receive this information, please send an email to us at info@catherineellis.co.uk notifying us of your decision to unsubscribe. We will then delete any such information and cancel your email subscription.
3.1 The prices payable for goods that you order are as set out in our website.
3.1.1 All of our prices are in UK Pounds – any other currency displayed on the site is for comparison only. You will be billed in UK Pounds and if you purchase from outside the UK, currency fluctuations and credit card charges may make a difference to the amount billed on your credit card or displayed using our currency converter.
3.2 You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
If any of the information that you have provided to Catherine Ellis Ltd changes, for example if you change your e-mail address, name or if you wish to cancel your registration, please let us know the correct details by sending an email to info@catherineellis.co.uk.
By submitting your information you can censor the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to the use of your information in that way. Continued use of our website will signify that you agree to any such changes.
Because of the global nature of the Internet infrastructure, the information you provide maybe transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to info@catherineellis.co.uk